{"id":5382,"date":"2024-11-08T19:17:19","date_gmt":"2024-11-08T17:17:19","guid":{"rendered":"https:\/\/kosicetaxi24.sk\/?page_id=5382"},"modified":"2024-11-08T19:30:39","modified_gmt":"2024-11-08T17:30:39","slug":"pravidla-ochrany-osobnych-udajov","status":"publish","type":"page","link":"https:\/\/kosicetaxi24.sk\/en\/rules-on-the-protection-of-personal-data\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5382\" class=\"elementor elementor-5382\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6a86b2 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"a6a86b2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2279557 elementor-widget elementor-widget-text-editor\" data-id=\"2279557\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><!-- wp:heading {\"level\":1} --><\/p>\n<p><!-- \/wp:heading --><!-- wp:heading --><\/p>\n<h2 class=\"wp-block-heading\">1. Basic provisions<\/h2>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">1.1 Introductory information<\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>Moven s.r.o., operating the Ko\u0161iceTaxi24 service, places maximum emphasis on the protection of your privacy and personal data. This document describes in detail how we handle the personal data you entrust to us when using our taxi services.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>When processing personal data, we are guided by:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Regulation (EU) 2016\/679 of the European Parliament and of the Council (GDPR)<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Act No. 18\/2018 Coll. on the protection of personal data<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Road Transport Act and related regulations<\/li>\n<!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">1.2 Personal data controller<\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>Your personal data is processed by the company:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>Business details:<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Business name: Moven s.r.o.<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Business name: Ko\u0161iceTaxi24<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Headquarters: Bauerova 1205\/7, 040 23 Ko\u0161ice - S\u00eddlisko KVP<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>ID: 54776961<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>VAT NUMBER: 2121780397<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>VAT number: SK2121780397 (we are VAT payers)<\/li>\n<!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>Registration details:<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Entry in the Commercial Register: the company was entered by the Municipal Court of Ko\u0161ice in the Commercial Register under number Sro\/54699\/V on 27.7.2022<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Taxi licence: OU-KE-OCDPK-2022\/034634<\/li>\n<!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>You can contact us for any questions regarding privacy:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Email: info@kosicetaxi24.sk<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Telephone: +421 940 242 717<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Address: 1205\/7 Bauerova Street, 040 23 Ko\u0161ice - S\u00eddlisko KVP<\/li>\n<!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><!-- wp:heading --><\/p>\n<h2 class=\"wp-block-heading\">2. Processing of personal data in the provision of our services<\/h2>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">2.1 What personal data we collect<\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>We process the following personal data when you order our services:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>2.1.1 Data from the order form:<\/strong><br \/>These data are necessary to ensure the transport and include:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Name and surname of the customer<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Email address for sending confirmation<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Telephone number for communication with the driver<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Transport details (start and end of route)<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Date and time of pick-up<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Any comments on the order (e.g. need for a larger vehicle)<\/li>\n<!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>2.1.2 Billing information:<\/strong><br \/>In case of payment on invoice we process additionally:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Billing name\/company name<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Billing address<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Business registration number (in case of entrepreneurs)<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>VAT number (if allocated)<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Bank connection for payment<\/li>\n<!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>2.1.3 Data on transport performed:<\/strong><br \/>For record-keeping and service quality purposes, we record:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Start and end time<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>The actual transport route<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Price of transport<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Payment method (cash\/invoice)<\/li>\n<!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">2.2 Purpose of processing personal data<\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>We process your personal data solely for the following purposes:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>2.2.1 Provision of transport service:<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Processing your transport order<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Ensuring communication before and during transport<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Implementation of the transport itself<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Issuing a proof of payment<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Handling of any complaints<\/li>\n<!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>2.2.2 Accounting and tax purposes:<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Issuing invoices<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Bookkeeping<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Fulfilling tax obligations<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Archiving of documents under the Act<\/li>\n<!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>2.2.3 Improving our services:<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Evaluation of the quality of services provided<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Optimisation of transport processes<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Resolving any complaints<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Statistical evaluation of services<\/li>\n<!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>2.2.4 Protection of our rights:<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Resolving any disputes<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Debt recovery<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Providing evidence in the event of a claim<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Protection of property and security<\/li>\n<!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">2.3 Legal basis for processing<\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>We process your personal data on the following legal bases:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>2.3.1 Performance of the transport contract:<\/strong><br \/>This is the processing of data necessary for:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Conclusion of a contract for the carriage of passengers<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Implementation of the transport service<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Transport-related communications<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Issuing a proof of payment<\/li>\n<!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>2.3.2 Compliance with legal obligations:<\/strong><br \/>Processing resulting from:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Accounting Act<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Value Added Tax Act<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Road Transport Act<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Other relevant regulations<\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>\u00a0<\/li>\n<!-- \/wp:list-item --><\/ul>\n<p><!-- \/wp:list --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">3. Retention period of personal data<\/h3>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":4} --><\/p>\n<h4 class=\"wp-block-heading\">3.1 General data retention rules<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>We are guided by the principle of minimisation when determining the retention period of your personal data. This means that we only keep your data for the period of time that is strictly necessary, which varies according to the type of data and the purpose for which it is processed. After this period, we will securely delete or anonymise your data so that it is no longer possible to identify a specific person.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>In the case of data related to the transport service, we keep your personal data for 3 years after the service has been provided. This period allows us to resolve any claims, to document the services provided retrospectively and to provide you with a history of your journeys should you need it. In the case of regular customers, this period is always calculated from the last transport carried out.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>We take a special approach to the storage of accounting documents and invoices, which, according to the Accounting Act, must be archived for 10 years. These documents contain basic invoicing data that we are obliged to keep in case of a tax audit or other legal review.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":4} --><\/p>\n<h4 class=\"wp-block-heading\">3.2 Specific retention periods by data type<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>We store the contact and order data that you provide to us via the form on our website for the duration of the shipment and subsequently for the above-mentioned three-year period. This data includes your name, telephone number, email address and details of the transport requested. After this period, this data is automatically deleted from our systems.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>If you have provided us with billing information for the issue of an invoice, this information is part of the accounting documents and is subject to a statutory archiving period of 10 years. This information includes the billing name\/company name, address, VAT number, VAT number and bank account. We must keep this data unchanged in case of inspection by state authorities.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">4. Rights of data subjects<\/h3>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":4} --><\/p>\n<h4 class=\"wp-block-heading\">4.1 Fundamental rights in the processing of personal data<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>The protection of your personal data is based on respect for your rights as a data subject. It is important to us that you know that you are in control of your personal data and can exercise your rights guaranteed by the GDPR and the Data Protection Act at any time.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>To exercise any of the rights set out below, you can contact us by email at info@kosicetaxi24.sk or by writing to us at our company address. We will respond to your request within 30 days. In the case of a complex request, we may extend this period by a further 60 days, which we will inform you of.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":4} --><\/p>\n<h4 class=\"wp-block-heading\">4.2 Detailed description of individual rights<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>As a user of our services, you have the right to access your personal data. This means that we will provide you with a complete overview of the personal data we process about you upon request. This overview will include information about what specific data we hold, for what purpose we use it, how long we keep it and to whom we disclose it where appropriate.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>If you discover that any of the information we hold about you is incorrect or out of date, you have the right to have it corrected. Simply contact us to request a correction and we will ensure that this information is updated on our systems. This right is particularly important for contact details so that we can reliably reach you in connection with the provision of our services.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>In certain cases, you have the right to have your personal data erased (the so-called right to be forgotten). You can exercise this right in particular if there is no longer a reason to continue processing it, for example if you have stopped using our services. However, it is important to know that this right is not absolute and in some cases, for example due to legal obligations (accounting documents), we cannot delete your data despite your request.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":4} --><\/p>\n<h4 class=\"wp-block-heading\">4.3 Procedure for exercising rights<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>We always act individually and with the utmost care when exercising your rights. Upon receipt of your request, we will first verify your identity to ensure that we do not disclose the data to an unauthorised person. We will then carefully consider your request and decide on the next course of action.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">5. Security and privacy<\/h3>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":4} --><\/p>\n<h4 class=\"wp-block-heading\">5.1 Comprehensive security system<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>The security of your personal data is our priority. We have therefore implemented extensive security measures to protect your data from unauthorised access, loss or misuse. We only process all personal data in a secure environment and it is only accessed by authorised persons.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Our employees are regularly trained in data protection and are bound by confidentiality. Only those employees who absolutely need access to the data to do their job, such as dispatchers for order processing or accountants for invoicing, have access to the data.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Privacy Policy<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":4} --><\/p>\n<h4 class=\"wp-block-heading\">5.2 Specific safety measures<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>We use a combination of technical and organisational measures to protect your personal data. All electronic communications, including the order form on our website, are secured using encryption. This means that when you send us your data via our website, it is protected from unauthorised access during transmission.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>We store the personal data we collect from you in secure, access-controlled systems. Any access to the data is monitored and logged, allowing us to trace back who has worked with the data and when. We also regularly perform data backups to prevent data loss in the event of technical problems.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>We keep paper documents that contain personal information, such as printed orders or accounting documents, in locked areas with restricted access. These documents can only be accessed by authorised persons and are securely shredded after the retention period.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">6. Use of cookies and analytics tools<\/h3>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":4} --><\/p>\n<h4 class=\"wp-block-heading\">6.1 What are cookies and how do we use them<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>On our website www.kosicetaxi24.sk we use cookies, which are small text files that are stored in your browser. These files help us to ensure the site works properly and to improve the quality of our service. It is important to know that cookies do not contain any sensitive personal data and cannot harm your device.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>We use primarily technical cookies that are essential for the basic functioning of our website. These cookies ensure, for example, that the order form works properly and cannot be disabled because without them the site would not function properly.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":4} --><\/p>\n<h4 class=\"wp-block-heading\">6.2 Managing cookies with Cookiebot<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>We use the Cookiebot\u2122 CMP tool on our website, which allows you to manage your cookie preferences. The first time you visit our site, you will be presented with a window where you can easily enable or disable different types of cookies. You can change your choice at any time by clicking on the \"Cookie Settings\" link in the footer of the page.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":4} --><\/p>\n<h4 class=\"wp-block-heading\">6.3 Analytical tools<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>We use Google Analytics and Hotjar to improve our services. These tools help us understand how visitors use our website. All data collected by these tools is anonymised and cannot be linked to a specific person.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Google Analytics provides us with information about how many people have visited our site, which parts of the site are most visited and how visitors move around the site. We use this information to improve the content and functionality of our website.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Hotjar helps us better understand how visitors use our site, for example which parts of the form may be problematic or unclear. This information allows us to improve the user-friendliness of our site.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">7. Final provisions<\/h3>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":4} --><\/p>\n<h4 class=\"wp-block-heading\">7.1 Changes to the Privacy Policy<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>We regularly review and update our privacy policy to meet current needs and legislative requirements. In the event of significant changes to the way we process your personal data, we will notify you via our website or by email.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>We encourage you to check this privacy policy regularly to stay up to date on how we are protecting your personal information. The most current version of this policy is always available on our website at www.kosicetaxi24.sk.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":4} --><\/p>\n<h4 class=\"wp-block-heading\">7.2 Dispute and complaint resolution<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>If you have any questions, comments or complaints regarding the processing of your personal data, you can contact us at any time by email at info@kosicetaxi24.sk or by phone at +421 940 242 717. We will endeavour to resolve all your complaints as quickly as possible and to your satisfaction.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>If you are not satisfied with the way we have handled your request or complaint, you have the right to file a complaint with the Office for Personal Data Protection of the Slovak Republic, located at Hrani\u010dn\u00e1 12, 820 07 Bratislava, www.dataprotection.gov.sk.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":4} --><\/p>\n<h4 class=\"wp-block-heading\">7.3 Binding force and effect<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>This privacy policy is binding on all our employees and associates who come into contact with the personal data of our customers. They are all regularly trained and informed about their data protection obligations.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>This Privacy Policy shall take effect on 8.11.2023. On that date, all previous versions of our company's Privacy Policy shall cease to be valid.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. Z\u00e1kladn\u00e9 ustanovenia 1.1 \u00davodn\u00e9 inform\u00e1cie Spolo\u010dnos\u0165 Moven s.r.o., prev\u00e1dzkuj\u00faca slu\u017ebu Ko\u0161iceTaxi24, kladie maxim\u00e1lny d\u00f4raz na ochranu v\u00e1\u0161ho s\u00fakromia a osobn\u00fdch \u00fadajov. Tento dokument podrobne popisuje, ako naklad\u00e1me s osobn\u00fdmi \u00fadajmi, ktor\u00e9 n\u00e1m zver\u00edte pri vyu\u017e\u00edvan\u00ed na\u0161ich slu\u017eieb taxislu\u017eby. Pri spracovan\u00ed osobn\u00fdch \u00fadajov sa riadime: 1.2 Prev\u00e1dzkovate\u013e osobn\u00fdch \u00fadajov Va\u0161e osobn\u00e9 \u00fadaje sprac\u00fava spolo\u010dnos\u0165: Obchodn\u00e9 \u00fadaje: Registra\u010dn\u00e9 \u00fadaje: Pre v\u0161etky ot\u00e1zky t\u00fdkaj\u00face sa ochrany osobn\u00fdch \u00fadajov n\u00e1s m\u00f4\u017eete kontaktova\u0165: 2. Sprac\u00favanie osobn\u00fdch \u00fadajov pri poskytovan\u00ed na\u0161ich slu\u017eieb 2.1 Ak\u00e9 osobn\u00e9 \u00fadaje zbierame Pri objedn\u00e1vke na\u0161ich slu\u017eieb sprac\u00favame nasleduj\u00face osobn\u00e9 \u00fadaje: 2.1.1 \u00dadaje z objedn\u00e1vkov\u00e9ho formul\u00e1ra:Tieto \u00fadaje s\u00fa nevyhnutn\u00e9 pre zabezpe\u010denie prepravy a zah\u0155\u0148aj\u00fa: 2.1.2 Faktura\u010dn\u00e9 \u00fadaje:V pr\u00edpade platby na fakt\u00faru sprac\u00favame dodato\u010dne: 2.1.3 \u00dadaje o realizovanej preprave:Pre \u00fa\u010dely evidencie a kvality slu\u017eieb zaznamen\u00e1vame: 2.2 \u00da\u010del spracovania osobn\u00fdch \u00fadajov Va\u0161e osobn\u00e9 \u00fadaje sprac\u00favame v\u00fdhradne na nasleduj\u00face \u00fa\u010dely: 2.2.1 Poskytnutie prepravnej slu\u017eby: 2.2.2 \u00da\u010dtovn\u00e9 a da\u0148ov\u00e9 \u00fa\u010dely: 2.2.3 Zlep\u0161ovanie na\u0161ich slu\u017eieb: 2.2.4 Ochrana na\u0161ich pr\u00e1v: 2.3 Pr\u00e1vne z\u00e1klady spracovania Va\u0161e osobn\u00e9 \u00fadaje sprac\u00favame na z\u00e1klade nasleduj\u00facich pr\u00e1vnych z\u00e1kladov: 2.3.1 Plnenie zmluvy o preprave:Ide o spracovanie \u00fadajov nevyhnutn\u00fdch na: 2.3.2 Plnenie z\u00e1konn\u00fdch povinnost\u00ed:Spracovanie vypl\u00fdvaj\u00face z: 3. Doba uchov\u00e1vania osobn\u00fdch \u00fadajov 3.1 V\u0161eobecn\u00e9 pravidl\u00e1 uchov\u00e1vania \u00fadajov Pri ur\u010dovan\u00ed doby uchov\u00e1vania va\u0161ich osobn\u00fdch \u00fadajov sa riadime princ\u00edpom minimaliz\u00e1cie. To znamen\u00e1, \u017ee va\u0161e \u00fadaje uchov\u00e1vame len po nevyhnutne potrebn\u00fa dobu, ktor\u00e1 sa l\u00ed\u0161i pod\u013ea typu \u00fadajov a \u00fa\u010delu ich spracovania. Po uplynut\u00ed tejto doby va\u0161e \u00fadaje bezpe\u010dne vyma\u017eeme alebo anonymizujeme tak, aby u\u017e nebolo mo\u017en\u00e9 identifikova\u0165 konkr\u00e9tnu osobu. V pr\u00edpade \u00fadajov s\u00favisiacich s prepravnou slu\u017ebou uchov\u00e1vame va\u0161e osobn\u00e9 \u00fadaje po dobu 3 rokov od poskytnutia slu\u017eby. T\u00e1to doba n\u00e1m umo\u017e\u0148uje rie\u0161i\u0165 pr\u00edpadn\u00e9 reklam\u00e1cie, sp\u00e4tne dokladova\u0165 poskytnut\u00e9 slu\u017eby a z\u00e1rove\u0148 v\u00e1m poskytn\u00fa\u0165 hist\u00f3riu va\u0161ich j\u00e1zd, ak by ste ju potrebovali. V pr\u00edpade pravideln\u00fdch z\u00e1kazn\u00edkov sa t\u00e1to doba po\u010d\u00edta v\u017edy od poslednej realizovanej prepravy. Osobitne pristupujeme k uchov\u00e1vaniu \u00fa\u010dtovn\u00fdch dokladov a fakt\u00far, ktor\u00e9 pod\u013ea z\u00e1kona o \u00fa\u010dtovn\u00edctve mus\u00edme archivova\u0165 po dobu 10 rokov. Tieto dokumenty obsahuj\u00fa z\u00e1kladn\u00e9 faktura\u010dn\u00e9 \u00fadaje, ktor\u00e9 sme povinn\u00ed uchov\u00e1va\u0165 pre pr\u00edpad da\u0148ovej kontroly alebo in\u00e9ho z\u00e1konn\u00e9ho preverenia. 3.2 \u0160pecifick\u00e9 doby uchov\u00e1vania pod\u013ea typu \u00fadajov Kontaktn\u00e9 a objedn\u00e1vkov\u00e9 \u00fadaje, ktor\u00e9 n\u00e1m poskytnete prostredn\u00edctvom formul\u00e1ra na na\u0161ej webovej str\u00e1nke, uchov\u00e1vame po dobu realiz\u00e1cie prepravy a n\u00e1sledne po\u010das vy\u0161\u0161ie uvedenej trojro\u010dnej lehoty. Tieto \u00fadaje zah\u0155\u0148aj\u00fa va\u0161e meno, telef\u00f3nne \u010d\u00edslo, emailov\u00fa adresu a detaily o po\u017eadovanej preprave. Po uplynut\u00ed tejto doby s\u00fa tieto \u00fadaje automaticky vymazan\u00e9 z na\u0161ich syst\u00e9mov. V pr\u00edpade, \u017ee ste n\u00e1m poskytli faktura\u010dn\u00e9 \u00fadaje pre vystavenie fakt\u00fary, tieto inform\u00e1cie s\u00fa s\u00fa\u010das\u0165ou \u00fa\u010dtovn\u00fdch dokladov a podliehaj\u00fa z\u00e1konnej dobe archiv\u00e1cie 10 rokov. Medzi tieto \u00fadaje patria faktura\u010dn\u00e9 meno\/n\u00e1zov spolo\u010dnosti, adresa, I\u010cO, DI\u010c\/I\u010c DPH a bankov\u00e9 spojenie. Tieto \u00fadaje mus\u00edme uchov\u00e1va\u0165 v nezmenenej podobe pre pr\u00edpad kontroly zo strany \u0161t\u00e1tnych org\u00e1nov. 4. Pr\u00e1va dotknut\u00fdch os\u00f4b 4.1 Z\u00e1kladn\u00e9 pr\u00e1va pri spracovan\u00ed osobn\u00fdch \u00fadajov Ochrana va\u0161ich osobn\u00fdch \u00fadajov je zalo\u017een\u00e1 na re\u0161pektovan\u00ed va\u0161ich pr\u00e1v ako dotknutej osoby. Je pre n\u00e1s d\u00f4le\u017eit\u00e9, aby ste vedeli, \u017ee m\u00e1te kontrolu nad svojimi osobn\u00fdmi \u00fadajmi a m\u00f4\u017eete kedyko\u013evek uplatni\u0165 svoje pr\u00e1va, ktor\u00e9 v\u00e1m garantuje GDPR a z\u00e1kon o ochrane osobn\u00fdch \u00fadajov. Pre uplatnenie ktor\u00e9hoko\u013evek z ni\u017e\u0161ie uveden\u00fdch pr\u00e1v n\u00e1s m\u00f4\u017eete kontaktova\u0165 emailom na info@kosicetaxi24.sk alebo p\u00edsomne na adrese na\u0161ej spolo\u010dnosti. Na va\u0161u \u017eiados\u0165 odpovieme do 30 dn\u00ed. V pr\u00edpade komplexnej po\u017eiadavky m\u00f4\u017eeme t\u00fato lehotu pred\u013a\u017ei\u0165 o \u010fal\u0161\u00edch 60 dn\u00ed, o \u010dom v\u00e1s budeme informova\u0165. 4.2 Podrobn\u00fd popis jednotliv\u00fdch pr\u00e1v Ako pou\u017e\u00edvate\u013e na\u0161ich slu\u017eieb m\u00e1te pr\u00e1vo na pr\u00edstup k svojim osobn\u00fdm \u00fadajom. To znamen\u00e1, \u017ee v\u00e1m na po\u017eiadanie poskytneme kompletn\u00fd preh\u013ead osobn\u00fdch \u00fadajov, ktor\u00e9 o v\u00e1s sprac\u00favame. Tento preh\u013ead bude obsahova\u0165 inform\u00e1cie o tom, ak\u00e9 konkr\u00e9tne \u00fadaje uchov\u00e1vame, na ak\u00fd \u00fa\u010del ich pou\u017e\u00edvame, ako dlho ich budeme uchov\u00e1va\u0165 a komu ich pr\u00edpadne poskytujeme. Ak zist\u00edte, \u017ee niektor\u00e9 \u00fadaje, ktor\u00e9 o v\u00e1s vedieme, s\u00fa nespr\u00e1vne alebo neaktu\u00e1lne, m\u00e1te pr\u00e1vo na ich opravu. Sta\u010d\u00ed n\u00e1s kontaktova\u0165 s po\u017eiadavkou na opravu a my zabezpe\u010d\u00edme aktualiz\u00e1ciu t\u00fdchto \u00fadajov v na\u0161ich syst\u00e9moch. Toto pr\u00e1vo je d\u00f4le\u017eit\u00e9 najm\u00e4 pri kontaktn\u00fdch \u00fadajoch, aby sme v\u00e1s mohli spo\u013eahlivo zastihn\u00fa\u0165 v s\u00favislosti s poskytovan\u00edm na\u0161ich slu\u017eieb. V ur\u010dit\u00fdch pr\u00edpadoch m\u00e1te pr\u00e1vo na vymazanie svojich osobn\u00fdch \u00fadajov (tzv. pr\u00e1vo na zabudnutie). Toto pr\u00e1vo m\u00f4\u017eete uplatni\u0165 najm\u00e4 vtedy, ak u\u017e neexistuje d\u00f4vod na ich \u010fal\u0161ie sprac\u00favanie, napr\u00edklad ak ste prestali vyu\u017e\u00edva\u0165 na\u0161e slu\u017eby. Je v\u0161ak d\u00f4le\u017eit\u00e9 vedie\u0165, \u017ee toto pr\u00e1vo nie je absol\u00fatne a v niektor\u00fdch pr\u00edpadoch, napr\u00edklad kv\u00f4li z\u00e1konn\u00fdm povinnostiam (\u00fa\u010dtovn\u00e9 doklady), nem\u00f4\u017eeme va\u0161e \u00fadaje vymaza\u0165 aj napriek va\u0161ej \u017eiadosti. 4.3 Postup pri uplatnen\u00ed pr\u00e1v Pri uplatnen\u00ed va\u0161ich pr\u00e1v postupujeme v\u017edy individu\u00e1lne a s maxim\u00e1lnou starostlivos\u0165ou. Po prijat\u00ed va\u0161ej \u017eiadosti najprv over\u00edme va\u0161u toto\u017enos\u0165, aby sme zabezpe\u010dili, \u017ee \u00fadaje neposkytneme neopr\u00e1vnenej osobe. N\u00e1sledne va\u0161u \u017eiados\u0165 d\u00f4kladne pos\u00fadime a rozhodneme o \u010fal\u0161om postupe. 5. Bezpe\u010dnos\u0165 a ochrana osobn\u00fdch \u00fadajov 5.1 Komplexn\u00fd syst\u00e9m zabezpe\u010denia Bezpe\u010dnos\u0165 va\u0161ich osobn\u00fdch \u00fadajov je na\u0161ou prioritou. Implementovali sme preto rozsiahle bezpe\u010dnostn\u00e9 opatrenia, ktor\u00e9 chr\u00e1nia va\u0161e \u00fadaje pred neopr\u00e1vnen\u00fdm pr\u00edstupom, stratou alebo zneu\u017eit\u00edm. V\u0161etky osobn\u00e9 \u00fadaje sprac\u00favame v\u00fdhradne v zabezpe\u010denom prostred\u00ed a pristupuj\u00fa k nim len opr\u00e1vnen\u00e9 osoby. Na\u0161i zamestnanci s\u00fa pravidelne \u0161kolen\u00ed v oblasti ochrany osobn\u00fdch \u00fadajov a s\u00fa viazan\u00ed ml\u010danlivos\u0165ou. Pr\u00edstup k \u00fadajom maj\u00fa len t\u00ed pracovn\u00edci, ktor\u00ed ho nevyhnutne potrebuj\u00fa pre v\u00fdkon svojej pr\u00e1ce, napr\u00edklad dispe\u010deri pre spracovanie objedn\u00e1vok alebo \u00fa\u010dtovn\u00edci pre vystavenie fakt\u00far. Pravidl\u00e1 ochrany osobn\u00fdch \u00fadajov 5.2 Konkr\u00e9tne bezpe\u010dnostn\u00e9 opatrenia Pri ochrane va\u0161ich osobn\u00fdch \u00fadajov vyu\u017e\u00edvame kombin\u00e1ciu technick\u00fdch a organiza\u010dn\u00fdch opatren\u00ed. V\u0161etka elektronick\u00e1 komunik\u00e1cia, vr\u00e1tane objedn\u00e1vkov\u00e9ho formul\u00e1ra na na\u0161ej webstr\u00e1nke, je zabezpe\u010den\u00e1 pomocou \u0161ifrovania. To znamen\u00e1, \u017ee ke\u010f n\u00e1m odosielate svoje \u00fadaje prostredn\u00edctvom na\u0161ej webstr\u00e1nky, s\u00fa po\u010das prenosu chr\u00e1nen\u00e9 pred neopr\u00e1vnen\u00fdm pr\u00edstupom. Osobn\u00e9 \u00fadaje, ktor\u00e9 od v\u00e1s z\u00edskame, uchov\u00e1vame v zabezpe\u010den\u00fdch syst\u00e9moch s kontrolovan\u00fdm pr\u00edstupom. Ka\u017ed\u00fd pr\u00edstup k \u00fadajom je monitorovan\u00fd a zaznamen\u00e1van\u00fd, \u010do n\u00e1m umo\u017e\u0148uje sp\u00e4tne zisti\u0165, kto a kedy s \u00fadajmi pracoval. Pravidelne tie\u017e vykon\u00e1vame z\u00e1lohovanie d\u00e1t, aby sme predi\u0161li ich strate v pr\u00edpade technick\u00fdch probl\u00e9mov. Papierov\u00e9 dokumenty, ktor\u00e9 obsahuj\u00fa osobn\u00e9 \u00fadaje, ako napr\u00edklad vytla\u010den\u00e9 objedn\u00e1vky alebo \u00fa\u010dtovn\u00e9 doklady, uchov\u00e1vame v uzamykate\u013en\u00fdch priestoroch s obmedzen\u00fdm pr\u00edstupom. K t\u00fdmto dokumentom maj\u00fa pr\u00edstup len opr\u00e1vnen\u00e9 osoby a po uplynut\u00ed doby uchov\u00e1vania s\u00fa bezpe\u010dne skartovan\u00e9. 6. Pou\u017e\u00edvanie cookies a analytick\u00fdch n\u00e1strojov 6.1 \u010co s\u00fa cookies a ako ich pou\u017e\u00edvame Na na\u0161ej webovej str\u00e1nke www.kosicetaxi24.sk pou\u017e\u00edvame cookies, \u010do s\u00fa<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"rank_math_lock_modified_date":false,"inline_featured_image":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"background-image","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-5382","page","type-page","status-publish","hentry","entry"],"acf":[],"_links":{"self":[{"href":"https:\/\/kosicetaxi24.sk\/en\/wp-json\/wp\/v2\/pages\/5382","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kosicetaxi24.sk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kosicetaxi24.sk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kosicetaxi24.sk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kosicetaxi24.sk\/en\/wp-json\/wp\/v2\/comments?post=5382"}],"version-history":[{"count":0,"href":"https:\/\/kosicetaxi24.sk\/en\/wp-json\/wp\/v2\/pages\/5382\/revisions"}],"wp:attachment":[{"href":"https:\/\/kosicetaxi24.sk\/en\/wp-json\/wp\/v2\/media?parent=5382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}